Our Sub-Processors

Last updated: 12.11.2023

We aim to deliver the highest privacy and data security standards and select our Sub-Processors with care.

DocExport is 100% GDPR compliant and we process all data in European data centers.

To support the delivery of our services we use Sub-Processors as listed below.

Sub-Processor: Azure Microsoft
Type of service: App hosting and Processing, backups, database
Location: Germany (Frankfurt)

Sub-Processor: monday.com
Type of service: Host applications and data storage
Location: Data residency configurable by customer

Sub-Processor: rapidmail GmbH
Type of service: Transactional emails
Location: Germany

For specific functionality outside the application like support, marketing or monitoring, we use the third parties listed below.

Sub-Processor: IONOS SE
Type of service: Website Hosting
Location: Germany

Sub-Processor: rapidmail GmbH
Type of service: Transactional emails
Location: Germany

Sub-Processor: Sendinblue GmbH (Brevo.com)
Type of service: Transactional emails / Marketing emails / newsletter
Location: Germany

Sub-Processor: Freshworks Inc.
Type of service: Helpdesk Software / Email Support
Location: EU

Sub-Processor: Google
Type of service: Email Accounts
Location: EU

All details are listed in this document:
Data_Processing_Agreement.pdf